At Wessex Translations Limited (‘Wessex’), as a necessary part of our business activities, we act as a data controller by collecting and processing personal data about our website visitors and customers. This personal data may be kept by the company on paper or in electronic format.
At Wessex we are committed to being transparent about how we manage personal data, maintain privacy and meet our security obligations under the Data Protection Act 1998 (DPA) and General Data Protection Regulation (GDPR).
This privacy notice applies to all Wessex website visitors and customers.
If you have any questions about this privacy notice or about how Wessex handles your personal data, please contact Directors Jonathan Nater or Robin Weber; contact details are at the end of this document. We are committed to safeguarding the privacy of our customers and website visitors at all times.
In this policy, "we", "us" and "our" refer to Wessex Translations Limited.
How we use your personal data
We may process data about your use of our website ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
We may process information contained in any enquiry you submit to us through our website ("enquiry data"). The enquiry data may include your name and contact details and may be processed for the purposes of contacting you about your service requirement. The legal basis for this processing is our legitimate interest in responding to your enquiry.
We may process your personal data that are provided in the course of the use of our services ("service data"). The service data may include your name, your employer, your job title or role and contact information. The source of the service data is you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our business and performance of contracts.
We may process information relating to our customer relationships, including customer contact information ("customer relationship data"). The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers and communicating with customers. The legal basis for this processing is our legitimate interests, namely the proper management of our customer relationships.
If you need to make a payment upfront, we may process information relating to transactions ("transaction data"), such as contact details and payment/card details, that you provide to us by telephone or email. The transaction data may be processed for the purpose of supplying the purchased services and any payment/card details will be destroyed after payment has been taken. The legal basis for this processing is the performance of a contract between you and us.
We may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Providing your personal data to others
We may disclose your personal data to other people and organisations in the following circumstances:
Retaining and deleting personal data
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Your principal rights under data protection law are:
You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
You may exercise any of your rights in relation to your personal data by written notice to us.
If you block cookies, you may not be able to use all the features on our website.
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.
This website is owned and operated by Wessex Translations Limited, registered in England and Wales under registration number 4167127. Our principal place of business is at Barn 500, The Grange, Romsey Road, Michelmersh, Romsey, Hampshire, SO510AE.
You can contact us:
If you have any questions about this privacy notice or how we handle your personal information, please contact either Jonathan Nater (firstname.lastname@example.org) or Robin Weber (email@example.com), who are responsible for data protection matters.
This document was created using a template from SEQ Legal (https://seqlegal.com/free-legal-documents/privacy-policy).